Using a development environment for testing

Note: Connect is currently a Limited Availability release from Zendesk. The availability of some features is further limited and not available to all Connect users. To request access to the Connect Limited Availability release, or to any of the Limited Availability features, visit zendesk.com/connect, and click the Request a Trial button.

Connect provides two environments, development and production. Each has its own public and private keys:

Public keys are used for our Client Side JavaScript Library, whereas private keys are used for all other libraries and SDKs. The Development keys are intended for testing purposes, while production keys are intended for messaging real users.

Using your own development environment

Once you save a campaign as a draft, you have the ability to push it live on your development and production environments. Click the Save draft & Preview button at the bottom of the page.

For more information, see Testing campaigns.